Dealing with angry employees

conflict management

HR Review asked Julian Hall to write an article about anger and employees. Here is a taste

 

We all get angry, that’s fact. How we deal with that anger is often very different. Expressing anger appropriately in the workplace is vital for a safe, secure and productive environment, unfortunately that doesn’t always happen and it’s left to managers or the HR team to deal with the angry employee, as well as the (often) lasting impact on their team or victim. Anger can also be expressed in a variety of different ways and it’s not always the most well recognised form that leaves the most scars. To read the rest click here 

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