Calling all drivers – handle road rage – yours and other people’s

By  •  May 9, 2014 at 1:33 pm  •  0 Comments

John has been driving lorries for a living for years.  The job has some perks, but today’s  busy roads, angry drivers and road rage stress him and he worries about the long term effects on his health.  He’s ratty with his family and has had some close shaves with other drivers that he’d rather not remember.

HGV and Bus Drivers no longer need to feel that the job of dealing with stress and conflict on the road is theirs alone as a much needed support course had just been authorised to help them.

An Ingenie survey in 2012 showed that 66% of drivers have experienced road rage in the last 12 months. For professional drivers the incidence will be higher. It’s telling that, in the same survey, 83% of UK drivers do not believe themselves to be “road ragers.”

From April 2013 a new one day “Keeping Calm on the Road” course has been authorised by the governing body that scrutinises and maintains standards in training for professional drivers.

This is a unique collaboration between driver training experts European Driver Training Ltd and stress, conflict and anger management experts CalmPeople.  “We are really proud, of this course” said Nigel Grainger of European Driver Training Ltd “this will take HGV and Bus driver training to the next level. It’s not just knowledge but life skills we are delivering here.”

Paula Backen of CalmPeople West Midlands had the idea for the course when she was talking with a transport company client. “I realised that there was a real need here to help drivers deal with the stresses and issues they face on the road. Of course, the skills we help them develop are transferable in to every part of their life. The whole community really deserves it.”

For CalmPeople, the key was to deliver a course that would also be authorised to deliver vital CPC hours for drivers. “Working with Nigel and European Driver Training was the best thing we could have done” says Julian Hall of CalmPeople East Midlands. “Their expertise in delivering quality courses for drivers combined with our specialism in conflict, anger and stress is the perfect blend. We are really excited by this course.”

The course is authorised by the Joint Approvals Unit for Periodic Training (JAUPT) and delivers 7 hours Certificate of Professional Competence (CPC) for HGV and Bus Drivers. Existing Bus drivers have until 9th September 2014 to accrue the 35 hours over 5 hours in order to continue to drive. Julian Hall of CalmPeople emphasised that this course is not simply about accumulating hours.  “We expect to have an impact on company image, sickness stats and morale. Registering drivers for this training shows a proper commitment from the employer.” For HGV drivers the deadline is a further year away in 2015.  CalmPeople’s Paula Backen said “any company that values their drivers as an asset will be interested in this. The initial feedback we have had is excellent”

If you want calm drivers go to CalmPeople. This is a course that could go a long way.

About the Author:

With more than 20 years experience working in challenging corporate environments and dealing with change programmes, Julian has gained extensive experience in counselling, facilitation and training techniques. Julian has an MBA from Nottingham Business School, has trained with the British Association of Anger Management and is an experienced and qualified practitioner of established coaching tools such as Myers Briggs.
Julian has built Calm People into an organisation that encompasses everything from delivering workshops on how to identify and deal with anger, to helping individuals to combat stress by improving their emotional resilience. The company’s continually evolving mindset has led to them developing an innovative training product for HGV and Bus/Coach drivers, technology assisted wellbeing packages, and a unique and exclusive Executive Resilience Retreat.

Whether you are an individual seeking to cope with challenging circumstances or an organisation looking to support cultural change Calm People can help you.


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